FAQs
At Arvella Jewelry, your satisfaction is our top priority. We stand by the quality and effectiveness of our products, and we’re confident that they will exceed your expectations. That’s why we offer a 30-day money-back guarantee – to give you the peace of mind you deserve when you shop with us.
Shipping: Orders are processed within 1-3 business days. Standard shipping delivers within 3-10 days, with possible delays of up to 20 days during peak periods. Customers will receive tracking details once their order is dispatched.
We’ll send you a tracking number via email once your parcel has been shipped. You can track your order using our tracking page.
You can contact us through our contact page! We’re happy to help you.
How is our jewellery waterproof?
We are proud to present jewellery that lasts forever without losing its shine! Beautiful jewellery with lifelong durability, made possible through a process called PVD.
PVD, or Physical Vapor Deposition, is a completely different surface treatment process compared to traditional gold or silver plating. PVD gold is created using a special technique that coats stainless steel with a layer of gold.
It doesn’t fade, tarnish, or discolour, and best of all, it’s hypoallergenic too! So, unlike regular jewellery, you can wear PVD jewellery even in the harshest conditions, and it will always look like new… And yes, you can shower with it too!
Stainless steel jewellery is made from carbon, iron, and chromium. When these components are mixed together, they form a thin coating that prevents the jewellery from ageing, discolouring, and tarnishing.
Stainless steel is incredibly durable, hard to break, and has superior resistance to discolouration and rust caused by water, sweat, or soap.
IT’S HYPOALLERGENIC! This alone can easily convince many accessory lovers out there. Stainless steel won’t cause skin irritation or itching like traditional materials such as gold, silver, and copper!
TESTED ON THE ROAD... AND PEOPLE ABSOLUTELY LOVE IT!
We want our jewellery to last as long as your memories. That said, we definitely don’t skimp on quality.
We’ve tested our jewellery, and it came out shining! We’ve showered with it, swum with it, sweated with it, and even worn it while slathering on lotion…
And guess what? It still looks fantastic! No rust, no fading, no dullness. Just pure, lustrous shine! That’s the magic of our jewellery. Don’t believe us? Try it for yourself. But be warned—you might get addicted to the compliments 😉.